Dear ValuedCustomer,

It is very unpleasant to hear about the delay with your order #ABB98216, but be sure thatour department will do its best to resolve the problem.It usually takes around7 business days to deliver a package of this size to your region.

The local post office should contact your as soon as they will receive theparcel.Be sure that your purchase will be delivered in time and we alsoguarantee that you will be satisfied with our services.

Thank you for your business with our company.

Lisa Carroll
Sales Manager